TY - GEN
T1 - Technological Disruption in Grocery Retail
T2 - 8th International Joint Conference on Industrial Engineering and Operations Management, IJCIEOM 2022
AU - Rivera, Roberto
AU - Amorim, Marlene
AU - Reis, João
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - After grocery retail experienced a radical change with the emergence of the Internet and the use of dot-com in electronic commerce, this sector is once again in a gradual and accelerated process of adaptation and implementation of disruptive technologies. These technologies are the result of automation processes and connectivity implemented by Industry 4.0 tools and recently by the new regulations that brought the impact generated by the COVID-19 pandemic. This research paper uses a systematic literature review, this work was carried out from 50 scientific papers collected in the last 10 years (from 2012 to 2021) and that portray the planning of prototypes and implementation of disruptive technologies in grocery retail. The results gather information from technologies such as the Internet of Things, Artificial Intelligence, Machine Learning, Blockchain, Virtual Reality, Augmented Reality, use of Drones, Big Data, Robotics and Cloud Computing, and their use in the grocery retail industry in specific areas such as Logistics, Warehousing, Customer Service and Assistance, Freight Transport, Supply Chain and Supplier Management.
AB - After grocery retail experienced a radical change with the emergence of the Internet and the use of dot-com in electronic commerce, this sector is once again in a gradual and accelerated process of adaptation and implementation of disruptive technologies. These technologies are the result of automation processes and connectivity implemented by Industry 4.0 tools and recently by the new regulations that brought the impact generated by the COVID-19 pandemic. This research paper uses a systematic literature review, this work was carried out from 50 scientific papers collected in the last 10 years (from 2012 to 2021) and that portray the planning of prototypes and implementation of disruptive technologies in grocery retail. The results gather information from technologies such as the Internet of Things, Artificial Intelligence, Machine Learning, Blockchain, Virtual Reality, Augmented Reality, use of Drones, Big Data, Robotics and Cloud Computing, and their use in the grocery retail industry in specific areas such as Logistics, Warehousing, Customer Service and Assistance, Freight Transport, Supply Chain and Supplier Management.
KW - Brick-and-mortar
KW - Digital transformation
KW - Disruptive technology
KW - Grocery retail
KW - Proximity retail
UR - http://www.scopus.com/inward/record.url?scp=85144422400&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-14763-0_25
DO - 10.1007/978-3-031-14763-0_25
M3 - Conference contribution
AN - SCOPUS:85144422400
SN - 9783031147623
T3 - Springer Proceedings in Mathematics and Statistics
SP - 313
EP - 331
BT - Industrial Engineering and Operations Management - XXVIII IJCIEOM, 2022
A2 - López Sánchez, Victor Manuel
A2 - Mendonça Freires, Francisco Gaudêncio
A2 - Gonçalves dos Reis, João Carlos
A2 - Costa Martins das Dores, Joana Maria
PB - Springer
Y2 - 17 July 2022 through 20 July 2022
ER -