Integration of Six Sigma with a QMS based on the ISO 9001 requirements: A Portuguese SME case study

P. A. Marques, P. M. Saraiva, J. G. Requeijo, F. J. Guerreiro

Resultado de pesquisarevisão de pares

5 Citações (Scopus)

Resumo

Organizations around the world are increasingly striving to adopt internal management systems and continuous improvement strategies to be able to compete in the global marketplace. In this context, Six Sigma and ISO 9001 quality management systems (QMS) are two well-known and popular approaches. Although their scopes diverge, there are many potential beneficial synergies between them, which can be useful for companies to take advantage of. By exploiting the relationships between Six Sigma and QMS based on the ISO 9001 standard, this paper proposes ways to integrate them attending to the structure and common elements of the ISO Guide 72.

Idioma originalInglês
Título da publicação do anfitrião2011 IEEE International Conference on Quality and Reliability, ICQR 2011
Páginas391-397
Número de páginas7
DOIs
Estado da publicaçãoPublicadas - 2011
Publicado externamenteSim
Evento2011 IEEE International Conference on Quality and Reliability, ICQR 2011 - Bangkok
Duração: 14 set. 201117 set. 2011

Série de publicação

Nome2011 IEEE International Conference on Quality and Reliability, ICQR 2011

Conferência

Conferência2011 IEEE International Conference on Quality and Reliability, ICQR 2011
País/TerritórioThailand
CidadeBangkok
Período14/09/1117/09/11

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