Data mining applied to knowledge management

The digital age is responsible for the continuous growth of data volume. Everything related to Information and Communication Technologies contributes to the exponential growth of data, such as social networks, financial technology, and scientific data. Data Mining is a method of extracting data from systems such as Business Intelligence, Big Data, Data Warehouse, so that the patterns extracted during the process are considered information, knowledge, in relation to the theoretical concepts that support them. In this sense, these patterns should be presented as representations of knowledge. In the test case presented, we observed the various phases of the knowledge discovery process and analysed data using regression and classification models, to support companies in the knowledge management.