Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services

Luis Velez Lapaõ; Joaõ Gregorio; Diogo Mello; Afonso Cavaco; Miguel Mira Da Silva; Christian Lovis

doi:10.3233/978-1-61499-432-9-266

Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services

Luis Velez Lapaõ, Joaõ Gregorio, Diogo Mello, Afonso Cavaco, Miguel Mira Da Silva, Christian Lovis

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

The ePharmaCare project aims at assessing the potential of eHealth services for the provision of pharmaceutical services interacting actively with patients. The results presented here focus on the first three steps of Design Science Research Methodology. A mixed methods approach was used with an online survey to collect data on use of information technologies in community pharmacy, followed by an exploratory observational time and business processes study, which use the shadowing method to identify and assess the opportunity to lunch online services. Combining this with the Service Experiment Blueprint and the Dáder method an enhanced pharmaceutical service was designed. Next, an artifact is developed and a prototype is implemented to demonstrate the value of online pharmaceutical services' delivery. This new service could represent a new perspective for pharmaceutical services integration within the health system.

Original language	English
Title of host publication	e-Health - For Continuity of Care - Proceedings of MIE 2014
Editors	Louise Pape-Haugaard, Brigitte Seroussi Brigitte, Osman Saka, Christian Lovis, Arie Hasman, Stig Kjaer Andersen
Publisher	IOS Press
Pages	266-270
Number of pages	5
ISBN (Electronic)	9781614994312
DOIs	https://doi.org/10.3233/978-1-61499-432-9-266
Publication status	Published - 2014
Externally published	Yes
Event	25th European Medical Informatics Conference, MIE 2014 - Istanbul, Turkey Duration: 31 Aug 2014 → 3 Sept 2014

Publication series

Name	Studies in Health Technology and Informatics
Volume	205
ISSN (Print)	0926-9630
ISSN (Electronic)	1879-8365

Conference

Conference	25th European Medical Informatics Conference, MIE 2014
Country/Territory	Turkey
City	Istanbul
Period	31/08/14 → 3/09/14

Bibliographical note

Publisher Copyright:
© 2014 European Federation for Medical Informatics and IOS Press.

Keywords

community pharmacy
design science research methodology
eHealth
pharmaceutical care services
service experience blueprint

Access to Document

10.3233/978-1-61499-432-9-266

Cite this

Lapaõ, L. V., Gregorio, J., Mello, D., Cavaco, A., Mira Da Silva, M., & Lovis, C. (2014). Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. In L. Pape-Haugaard, B. Seroussi Brigitte, O. Saka, C. Lovis, A. Hasman, & S. K. Andersen (Eds.), e-Health - For Continuity of Care - Proceedings of MIE 2014 (pp. 266-270). (Studies in Health Technology and Informatics; Vol. 205). IOS Press. https://doi.org/10.3233/978-1-61499-432-9-266

Lapaõ, Luis Velez ; Gregorio, Joaõ ; Mello, Diogo et al. / Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. e-Health - For Continuity of Care - Proceedings of MIE 2014. editor / Louise Pape-Haugaard ; Brigitte Seroussi Brigitte ; Osman Saka ; Christian Lovis ; Arie Hasman ; Stig Kjaer Andersen. IOS Press, 2014. pp. 266-270 (Studies in Health Technology and Informatics).

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abstract = "The ePharmaCare project aims at assessing the potential of eHealth services for the provision of pharmaceutical services interacting actively with patients. The results presented here focus on the first three steps of Design Science Research Methodology. A mixed methods approach was used with an online survey to collect data on use of information technologies in community pharmacy, followed by an exploratory observational time and business processes study, which use the shadowing method to identify and assess the opportunity to lunch online services. Combining this with the Service Experiment Blueprint and the D{\'a}der method an enhanced pharmaceutical service was designed. Next, an artifact is developed and a prototype is implemented to demonstrate the value of online pharmaceutical services' delivery. This new service could represent a new perspective for pharmaceutical services integration within the health system.",

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Lapaõ, LV, Gregorio, J, Mello, D, Cavaco, A, Mira Da Silva, M & Lovis, C 2014, Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. in L Pape-Haugaard, B Seroussi Brigitte, O Saka, C Lovis, A Hasman & SK Andersen (eds), e-Health - For Continuity of Care - Proceedings of MIE 2014. Studies in Health Technology and Informatics, vol. 205, IOS Press, pp. 266-270, 25th European Medical Informatics Conference, MIE 2014, Istanbul, Turkey, 31/08/14. https://doi.org/10.3233/978-1-61499-432-9-266

Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. / Lapaõ, Luis Velez; Gregorio, Joaõ; Mello, Diogo et al.
e-Health - For Continuity of Care - Proceedings of MIE 2014. ed. / Louise Pape-Haugaard; Brigitte Seroussi Brigitte; Osman Saka; Christian Lovis; Arie Hasman; Stig Kjaer Andersen. IOS Press, 2014. p. 266-270 (Studies in Health Technology and Informatics; Vol. 205).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - The ePharmaCare project aims at assessing the potential of eHealth services for the provision of pharmaceutical services interacting actively with patients. The results presented here focus on the first three steps of Design Science Research Methodology. A mixed methods approach was used with an online survey to collect data on use of information technologies in community pharmacy, followed by an exploratory observational time and business processes study, which use the shadowing method to identify and assess the opportunity to lunch online services. Combining this with the Service Experiment Blueprint and the Dáder method an enhanced pharmaceutical service was designed. Next, an artifact is developed and a prototype is implemented to demonstrate the value of online pharmaceutical services' delivery. This new service could represent a new perspective for pharmaceutical services integration within the health system.

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Lapaõ LV, Gregorio J, Mello D, Cavaco A, Mira Da Silva M, Lovis C. Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. In Pape-Haugaard L, Seroussi Brigitte B, Saka O, Lovis C, Hasman A, Andersen SK, editors, e-Health - For Continuity of Care - Proceedings of MIE 2014. IOS Press. 2014. p. 266-270. (Studies in Health Technology and Informatics). doi: 10.3233/978-1-61499-432-9-266

Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services

Abstract

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Bibliographical note

Keywords

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