Integration of Six Sigma with a QMS based on the ISO 9001 requirements: A Portuguese SME case study

P. A. Marques, P. M. Saraiva, J. G. Requeijo, F. J. Guerreiro

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)

Abstract

Organizations around the world are increasingly striving to adopt internal management systems and continuous improvement strategies to be able to compete in the global marketplace. In this context, Six Sigma and ISO 9001 quality management systems (QMS) are two well-known and popular approaches. Although their scopes diverge, there are many potential beneficial synergies between them, which can be useful for companies to take advantage of. By exploiting the relationships between Six Sigma and QMS based on the ISO 9001 standard, this paper proposes ways to integrate them attending to the structure and common elements of the ISO Guide 72.

Original languageEnglish
Title of host publication2011 IEEE International Conference on Quality and Reliability, ICQR 2011
Pages391-397
Number of pages7
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event2011 IEEE International Conference on Quality and Reliability, ICQR 2011 - Bangkok, Thailand
Duration: 14 Sept 201117 Sept 2011

Publication series

Name2011 IEEE International Conference on Quality and Reliability, ICQR 2011

Conference

Conference2011 IEEE International Conference on Quality and Reliability, ICQR 2011
Country/TerritoryThailand
CityBangkok
Period14/09/1117/09/11

Keywords

  • ISO 9001
  • Six Sigma
  • management system

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