Dynamics of managing the teaching-learning process online: an approach study applied to the portuguese higher education system post COVID-19

The present chapter aims to explore the dynamics of the online teaching-learning process management. The study is applied to the Portuguese university and polytechnic education system (teachers and students), during the Covid-19 pandemic period, using a properly structured questionnaire. As the method, the statistical treatment of the data collected in the sample for the study and respective analyzes of statistical tests applied. The authors used MAXqdaand SPSSiD. The results indicated that majority of students consider the main difficulty to be the interaction teachers and students, on other hand, teachers mentioned that the use of synchronous communication is the most difficult aspect of manage in this teaching modality. These findings suggest that the opinions of students and teachers regarding the challenges faced during online teaching tend in the opposite direction. Although the integration of information and communication technologies in education is currently on the agenda of educational institutions.