TY - GEN
T1 - Community pharmacies and eHealth services
T2 - 26th IEEE International Symposium on Computer-Based Medical Systems, CBMS 2013
AU - Gregório, João
AU - Ferreira, Tiago Lopes
AU - Cavaco, Afonso
AU - Da Silva, Miguel Mira
AU - Lovis, Christian
AU - Lapão, Luís Velez
PY - 2013
Y1 - 2013
N2 - Background: Primary Healthcare (PHC) reforms are presently addressing chronic-disease management. It is of importance to science and society to understand how eHealth services could be developed and used to address the challenges of health services integration like community pharmacies within PHC. Method: Focusing on the two initial steps of Design Science Research Methodology, a mixed methods approach was used with an online survey to collect data on use of Information Technologies (IT) in community pharmacy, followed by an exploratory observational time and business processes study, using the shadowing method. Results: The current state of IT usage in Portuguese community pharmacies is mainly focused on medicine dispensing. Pharmacists spend 50% of their time in patients' interactions, 38% on administrative tasks. Patterns of used time reflect a need to internal reorganization of pharmacies in order to enable eHealth pharmaceutical services provision.
AB - Background: Primary Healthcare (PHC) reforms are presently addressing chronic-disease management. It is of importance to science and society to understand how eHealth services could be developed and used to address the challenges of health services integration like community pharmacies within PHC. Method: Focusing on the two initial steps of Design Science Research Methodology, a mixed methods approach was used with an online survey to collect data on use of Information Technologies (IT) in community pharmacy, followed by an exploratory observational time and business processes study, using the shadowing method. Results: The current state of IT usage in Portuguese community pharmacies is mainly focused on medicine dispensing. Pharmacists spend 50% of their time in patients' interactions, 38% on administrative tasks. Patterns of used time reflect a need to internal reorganization of pharmacies in order to enable eHealth pharmaceutical services provision.
UR - http://www.scopus.com/inward/record.url?scp=84889020859&partnerID=8YFLogxK
U2 - 10.1109/CBMS.2013.6627824
DO - 10.1109/CBMS.2013.6627824
M3 - Conference contribution
AN - SCOPUS:84889020859
SN - 9781479910533
T3 - Proceedings of CBMS 2013 - 26th IEEE International Symposium on Computer-Based Medical Systems
SP - 393
EP - 396
BT - Proceedings of CBMS 2013 - 26th IEEE International Symposium on Computer-Based Medical Systems
Y2 - 20 June 2013 through 22 June 2013
ER -